When decisions are important

Umthombo Wezizwe Research Services can help you to refine…

Treatment

by Specialists

Your goal is to understand, directly from your market, what they want. It’s all there for the asking.We are the specialists, let us do the job for you…

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Umthombo Wezizwe Research Services addresses the growing demand of market research in Southern Africa with a complete market research solutions bouquet. We started as field services providers and subsequently started catering the industry with total Research and Analysis Services. All field work executed by Umthombo Wezizwe Research Services Domestically & Internationally are being governed by the Code of Conduct as per SAMRA and ESOMAR.

ABOUT

MORE ABOUT US

Core Values
  • Innovation
  • Think Global, Act Local
  • Client driven
  • Our people, our Asset
  • Growth
  • Persisting Passion
  • Socially responsible

Why Umthombo Wezizwe Research Services

By choosing us you can expect treatment by specialists, creativity, hard work and an Enthusiastic ever energetic fieldwork team.

We have expertise in the following:

  • Face to Face Interviews
  • CAPI
  • Corporate Interviews & other B2B Interviews
  • Mystery Shopper Interviews (Client & Competitor) & Audits
  • Market observations
  • In-house CATI setup that helps validate customer responses
  • in real-time for superior quality and timely delivery
  • Computer Assisted Telephone Interviewing (CATI) is an

interactive front-end computer system that aids interviewers

to ask questions over the telephone. The answers are then

keyed into the computer system immediately by the

interviewer

  • FGDs (Focus Group Discussions)
  • Desktop Research

The Market Research Process

The Market Research Process followed by UWRS

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WHAT WE STAND FOR

OUR MISSION

As a knowledge provider,  we aim to be at the top in all the local markets in which we operate – in the interests of our clients, our employees, our company and the general public.

OUR VISION

To deliver client satisfaction through a wide range of services and expertise, with a touch of innovation and a ‘fresh’ mindset to marketing challenges with the flexibility of  approach.

KEY ENABLERS
  • Domain expertise across the entire

value-chain of Marketing services

  • Technological Depth
  • Competitive service

levelsRelationship commitment

  • Pro-active management of projects
  • Effective use of best practices and

lessons learnt

PROJECTS WE HAVE DONE

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CLIENTS

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PEOPLE

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INTERVIEWS

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Stay up to date on Umthombo news & trends, read stories of our mystery shopper, and learn how we help brands in these changing times.

Get in touch

SOUTH AFRICA

82 Maude Street

Sandton,

Johannesburg 2146


CALL US

Tel: +27 11 056 9715, +27 10 003 0289

Fax: +27 11 783 4383

Cell: +27 83 703 0591

ZIMBABWE

18 Banff Road,

Hillside, Bulawayo

Zimbabwe


CALL US

Cell: +236 77 889 2327

Tel: +263 8677 114 918