Umthombo Wezizwe Research Services addresses the growing demand of market research in Southern Africa with a complete market research solutions bouquet. We started as field services providers and subsequently started catering the industry with total Research and Analysis Services. All field work executed by Umthombo Wezizwe Research Services Domestically & Internationally are being governed by the Code of Conduct as per SAMRA and ESOMAR.
ABOUT
MORE ABOUT US
Core Values
- Innovation
- Think Global, Act Local
- Client driven
- Our people, our Asset
- Growth
- Persisting Passion
- Socially responsible
Why Umthombo Wezizwe Research Services
By choosing us you can expect treatment by specialists, creativity, hard work and an Enthusiastic ever energetic fieldwork team.
We have expertise in the following:
- Face to Face Interviews
- CAPI
- Corporate Interviews & other B2B Interviews
- Mystery Shopper Interviews (Client & Competitor) & Audits
- Market observations
- In-house CATI setup that helps validate customer responses
- in real-time for superior quality and timely delivery
- Computer Assisted Telephone Interviewing (CATI) is an
interactive front-end computer system that aids interviewers
to ask questions over the telephone. The answers are then
keyed into the computer system immediately by the
interviewer
- FGDs (Focus Group Discussions)
- Desktop Research
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WHAT WE STAND FOR
OUR MISSION
As a knowledge provider, we aim to be at the top in all the local markets in which we operate – in the interests of our clients, our employees, our company and the general public.
OUR VISION
To deliver client satisfaction through a wide range of services and expertise, with a touch of innovation and a ‘fresh’ mindset to marketing challenges with the flexibility of approach.
KEY ENABLERS
- Domain expertise across the entire
value-chain of Marketing services
- Technological Depth
- Competitive service
levelsRelationship commitment
- Pro-active management of projects
- Effective use of best practices and
lessons learnt
PROJECTS WE HAVE DONE
CLIENTS
PEOPLE
INTERVIEWS
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Stay up to date on Umthombo news & trends, read stories of our mystery shopper, and learn how we help brands in these changing times.
